How to Check Aadhaar Related Complaint Status Online?

Aadhaar is an essential document in India, serving as proof of identity and address for accessing various government services and benefits. While Aadhaar has simplified the process of availing these services, users may occasionally encounter issues such as incorrect details, authentication failures, or missing updates. In such instances, it’s important to know how to file and track complaints with the Unique Identification Authority of India (UIDAI) to resolve these problems efficiently.

Why You Might Need to File a Complaint

Common issues that may require filing a complaint include:

• Incorrect personal details on the Aadhaar card.
• Failure of biometric authentication.
• Delays or issues in Aadhaar updates.
• Problems with linking Aadhaar to various services.

To address these concerns, UIDAI provides a streamlined process for filing and tracking complaints online.

Step-by-Step Guide to Check Aadhaar-Related Complaint Status Online

If you have already filed a complaint regarding your Aadhaar and want to check its status, follow these steps:

1. Visit the UIDAI Official Website: Go to the UIDAI portal at https://myaadhaar.uidai.gov.in/. This is the official site for managing all Aadhaar-related services and grievances.
2. Access the Complaint Status Page: On the homepage, locate and click on the ‘Check Complaint Status’ tab. Alternatively, you can directly visit https://myaadhaar.uidai.gov.in/check-complaint-status.

   

3. Enter Your Details: You will need to enter your Service Request Number (SRN), which was generated when you filed your complaint. Additionally, input the captcha code displayed on the page.
4. Submit and View Status: Click on the “Submit” button. The status of your complaint will then be displayed on your screen.

   

Understanding the Complaint Status

The status of your Aadhaar-related complaint can be one of the following:

• Pending: The complaint has been registered but not yet processed.
• In Progress: The complaint is currently being processed.
• Resolved: The complaint has been addressed and resolved.
• Rejected: The complaint has been rejected due to specific reasons.

It’s advisable to check the status periodically to stay updated. Additionally, you will receive notifications via email or SMS when there is a change in your complaint status.

Additional Tips for Managing Aadhaar Complaints

• Use Only Official Channels: Always file complaints through the official UIDAI website to avoid fraudulent third-party websites.
• Save Your Complaint Number: Keep a record of your SRN for easy status tracking.
• Follow Up: If your issue is not resolved within the expected timeframe, you can escalate it by calling the UIDAI contact center.
• Seek Help: For assistance with filing a complaint, visit the nearest Aadhaar Kendra.

Conclusion

In conclusion, Checking the status of your Aadhaar complaint online is a straightforward process if you follow the steps provided on the UIDAI website. This method saves time and reduces the need for multiple visits to UIDAI offices. Efficient grievance redressal is crucial for maintaining the integrity and efficiency of the Aadhaar system, ensuring that issues are promptly resolved.

By staying informed and proactive about the status of your complaints, you can help ensure that your Aadhaar-related issues are addressed swiftly and effectively.